Shipping Policy

01 — Domestic

Fast Domestic Shipping

All domestic orders are fulfilled and dispatched from our partner warehouses. Once your order is verified, please allow up to 72 hours for processing on business days (Monday–Friday). Most orders leave our facility within 1–5 business days, though this can extend slightly during peak season or major sale events.

After dispatch, standard delivery within the country takes 5–15 business days. We ship exclusively with trusted carriers (UPS, USPS, DHL) to keep your piece secure from our hands to yours. You'll receive an email with a tracking number within 1–3 business days of dispatch so you can follow your order the entire way.

02 — International

International Shipping

For orders outside the country, we ship via insured international couriers, with rates and timelines calculated in real time at checkout. Depending on your destination, customs or import duties may apply — these are the responsibility of the customer and outside our control.

Please allow 1–3 business days for processing before your tracking number is issued. If your order contains multiple items, they may ship separately to reach you as quickly as possible — in that case, you'll receive an individual tracking code for each parcel.

03 — Delivery

Proof of Delivery

We're happy to provide proof of delivery upon request for any order. That said, once a parcel is confirmed delivered, we are unable to take responsibility for items lost or stolen after that point, and cannot offer a refund or replacement in that case.

Incorrect or Damaged Items

If your order arrives incorrect or damaged, reach out to our team within 2 days of delivery. For sizing issues, we'll ask for three clear photos (chest, length, and sleeve, where applicable) so we can verify quickly. Once confirmed, we'll send the correct item at no extra cost to you.

Customer Responsibility

Please double-check your shipping details at checkout — we aren't able to take responsibility for delays or failed deliveries caused by an incorrect or incomplete address.

04 — Good to Know

Important Notes

• We ship to customers worldwide from our network of partner warehouses.
• Delivery windows may extend during peak seasons such as major holidays.
• If your order shows as "delivered" but hasn't arrived, please check with neighbours or your local carrier office before contacting us — most cases resolve within 48 hours.